Processing time for all orders is 3-5 business days (this does not include shipping time).
USA residents generally receive orders between 2-4 days AFTER shipping. International orders generally arrive between 1-3 weeks AFTER shipping. We ship via Usps First Class Mail.
HEADS UP-- The Post Office is not the best with scanning the packages as they move around the country. Don't be alarmed if it looks like your package hasn't moved since its shipping day, as that's not uncommon at all!
Please make sure your address on file with PayPal is correct as this where we will ship your order.
FREE STANDARD SHIPPING – HOW DO I GET IT?
- US orders over $50 get free standard shipping.
- Occasionally we run a really great free shipping worldwide promotion. Join our mailing list to get these deals sent right to your inbox!
WHEN WILL MY ORDER SHIP?
Because we want you to be able to select the perfect product type, color and size to complement each of your favorite designs, your items will be printed after you order them. Your order is hand-printed by real American people. The printing process takes 2 to 3 business days before we ship it to you. Some items will be shipped separately and may take a bit longer due to the printing process. (For example, hats may take longer to print and will ship separately).All items are packaged separately to ensure they arrive in good order.
WHAT SHIPPING OPTIONS DO YOU OFFER?
Depending on where you are we ship differently.
- USPS Domestic Priority domestic shipping takes 2 to 4 b.days
- USPS First Class Priority Upgrade takes 2 business days.
- International shipping takes 1 to 2 weeks
WILL I BE RESPONSIBLE FOR EXTRA SHIPPING FEES?
Depending on your country, you may owe duties, taxes, or import fees in addition to our shipping rates, which only cover the transit cost of the products. Sorry, we can’t change your government’s laws!
WHAT SHIPPING PROVIDERS DO YOU USE?
- DHL/USPS in the U.S.
- UPS internationally
WHERE CAN I FIND A TRACKING LINK?
You should have received an email with a confirmation receipt when you placed your order, and another email with a tracking link when your order was shipped. Simply click on the tracking link in that email and you will be automatically redirected to the tracking information.
If you didn’t receive a tracking confirmation, check your email spam folder. Sometimes our emails get sent to the spam folder accidentally. If it is not there, contact customer support:
- Email anytime and we will get back to you within one business day.
WHY DOES MY TRACKING LINK SAY “UNAVAILABLE” WHEN I CLICK ON IT?
Tracking links take 1 to 2 business days to update in our shipping partner’s system, so give it some time to process. If you’ve been waiting more than 2 business days, contact our customer support at email@example.com.
DO YOU SHIP TO MILITARY BASES?
Yes! Please note that shipping to military bases may take up to 4-6 weeks (including 2-3 business days for us to print by hand).
WHY AM I MISSING AN ITEM FROM MY ORDER?
Some items ship separately from different processing facilities, so part of your order may still be on its way. If you need specific information, please contact customer support.
WHY DIDN’T I RECEIVE MY ORDER?
Oh no! If you placed an ordering shipping to the US more than 10 days ago or an international order more than 30 days ago, contact customer support via email (sales@firstname.lastname@example.org) immediately and we will take care of that for you right away!